Solution Engineering for your complex data needs.


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Pre Sales Support

  • Drive revenues by managing the pre-sales technical process and evangelizing your technology to existing and prospective customers.
  • Customer appointments, conference calls, product demonstrations, technical evaluations and webinars.
  • Capture the technical needs of the customer and mapping those into a relevant solution. We focus on solution selling.
  • Connect a customer's needs to your company's products and capabilities.
  • Determining the correct vendor/manufacturer solution as it relates to the customerís needs.
  • Network and logical diagram creation.
  • Pricing and quote request and discount support with manufacturer and distributor.
  • RFP/RFI/RFQ review and response.
  • AE cold call scripting.
  • Pre-call planning and post-call review.
  • Regular funnel review meetings.
  • Professional Services SOW evaluation and creation.

Post Sales Support

  • Project Manage installation of solution.
  • Manage vendor/manufacturer communications and engagement.
  • Troubleshoot existing customer networks and Project Manage resolution with vendors.
  • Ongoing customer network analysis to determine upgrades and additional add-on services
  • Our SEs identify and implement needed pre and post sale process changes for the betterment of the company

Other

  • Development of white papers, case studies and marketing collateral.
  • Work closely with Product Management and R&D to develop future product direction and strategy - providing valuable input from "the field."
  • Ongoing training for the Partnerís Sales Teams on new technologies and services.
  • New manufacturer and vendor analysis and review.
  • We develop SE best practices as it relates to your business.
  • We provide training for our Partnerís customers on new products and services.
  • Support and educate Sales, Marketing and other internal departments to ensure that customers get appropriate updates, upgrades and event-oriented solutions.